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Support Hours and Response Times:
Monday-Friday 8am-6pm Eastern Time

The following support requests must be submitted in writing, please visit our Support Forms page to download these forms:

• Add American Express and/or Discover
• Change Checking Account
• eCheck Application (Authorize.Net)
• Request Alternate Processor (FDC or Vital)
• GatewayOnly Application (Authorize.Net)
• Change DBA/Billing Descriptor
• Change Phone Number
• Change Mailing Address
• Request a Refund
• Request Copy of past Statements
• Request Explanation of Fees
• Notice to Terminate Merchant Account
• Deposit Inquiry Analysis

If you would like to open a new Merchant Account or Gateway, please click here

For questions regarding your merchant account please call 1-888-888-4009.

For questions regarding your Authorize.Net payment gateway, please contact Authorize.Net at: 877-447-3938 or support@authorize.net